Question 1

Digital Cinema Package (DCP)

Accepted Answer

Full DCP creation for festivals, private screenings, and theatrical distribution

2K and 4K resolutions
Stereo (2.0), 5.1 and 7.1 Surround Sound audio configurations
JPEG2000 video encoding (industry standard for DCPs)
Compliance checking for industry standards
Compatible with theatrical cinemas, festivals, and private viewings

DCP Encryption with KDM generation NOT currently supported

Question 2

Blu-ray & DVD Authoring

Accepted Answer

Full Blu-ray (HD and 4K) and DVD (Standard Definition) authoring
Includes custom menus, chapters, and branding
Dolby Digital 5.1 and Stereo (2.0) audio encoding
Region coding and copy protection options
Physical disc production and packaging (on request)

Question 3

MP4/Streaming Formats

Accepted Answer

MP4 file creation for online streaming or personal distribution
Stereo and surround sound (5.1/7.1) audio encoding
Compatible with popular streaming services (e.g., YouTube, Vimeo, VOD platforms)
Options for Dolby Atmos encoding in compatible MP4 files for streaming platforms (if supported by platform)

Question 4

Festival Submission Support

Accepted Answer

Assistance with DCP specifications for popular film festivals (e.g., Cannes, Sundance, Tribeca)
Help with formatting, subtitles, and screening requirements
Compliance checking for specific festival formats

Question 5

Video Conversion & Reformatting

Accepted Answer

Conversion of video files (MOV, MP4, ProRes, etc.) to required formats (e.g., DCP, Blu-ray, DVD, Streaming)
Support for various frame rates: 24fps, 25fps, 30fps, etc.
Resolution scaling for 2K and 4K formats

Question 6

Audio Mixing/Down-mixing

Accepted Answer

Stereo to 5.1/7.1 down-mixing for DCPs or Blu-ray/DVDs
5.1 to 7.1 conversion for surround sound formats
Audio enhancement for cinema-quality sound
Dolby Digital or Dolby TrueHD audio encoding
Dolby Atmos up-mixing for immersive container
Dolby Atmos Re-renders to 5.1, 7.1, Stereo or Binaural

Question 7

Subtitling & Closed Captioning

Accepted Answer

Subtitle creation and formatting for DCP, Blu-ray, and streaming
Closed captioning for accessibility
Multiple language versions available

Question 8

VOD & Streaming Deliverables

Accepted Answer

Creation of MP4 files with support for Dolby Atmos and surround sound (if applicable)
Video and audio optimisation for streaming platforms (YouTube, Vimeo, etc.)
Custom settings for VOD submissions (Netflix, Amazon Prime, etc.)

Question 9

Digital Deliverables & Backup

Accepted Answer

Cloud-based or physical hard drive delivery of final DCP, Blu-ray, or video files
Secure file transfers for festivals and cinemas
Backup services for archiving project files (video, audio, DCP)

Question 10

Compliance and Quality Control

Accepted Answer

DCP testing and compliance checking for industry standards using professional tools
Full quality control to ensure proper file structure, audio/video synchronisation, and industry compliance
Pre-screening verification to ensure DCP will work correctly in cinema environments

Question 11

Custom DCP Packages

Accepted Answer

Creation of custom DCP packages tailored to specific client needs (private screenings, promotional events, etc.)
Branding and logo additions for custom screenings

Question 12

KDM Generation (Not currently supported)

Accepted Answer

Creation of Key Delivery Messages (KDMs) for encrypted DCPs
Secure distribution of DCPs to cinemas or festivals
Custom KDM durations and management for encrypted content

Frequently asked questions